This was a wonderful experience. Lex, the skin care consultant met me in the lobby and took me into my treatment room and immediately made me feel comfortable. She gave me a warm blanket, and we chatted for a few minutes which immediately made me feel at ease about my treatment.. My aesthetician, Jamey was warm and friendly, and it was evident That she was confident in this procedure, which immediately made me feel at ease. The experience from start to finish was amazing and I would highly recommend.